Cancellation fees may apply for your canceled catering order, as follows. Hot dog and s’mores boxes do not incur cancellation fees.
This cancellation policy applies to the agreed upon price on the food for your event.
- For cancellations that are more than 14 days out there will be no fees charged
- For cancellations that are between 3 and 14 days, prior to the event, we will charge a 10% fee
- For cancellations that are between 1 and 3 days, prior to the event, we will charge a 50% fee
- For cancellations that are less than 24 hours, prior to the event, we will charge a 100% fee
For cancellations that are weather related we will impose the following fees:
- For cancellations 1 to 2 days prior, we will charge a 10% fee
- For cancellations that are less than 24 hours, prior to the event, we will charge a 50% fee
We at Vala’s are committed to providing you with the very best experience possible. All cancellations and fees will be subject to management review and approval.